Privacy Policy

Last updated: December 29, 2024

Faith Keep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information

Email address - Used for account creation, login, and password recovery
Name - Displayed to other users in the community
Date of birth (optional) - Used to personalize your experience

User-Generated Content

Posts and comments - Content you share in the Faith Feed
Prayer requests - Requests you submit for community prayer
Profile images - Photos you upload for your profile

Device Information

Push notification tokens - Used to send notifications when someone prays for you
Device platform (iOS/Android) - Used for notification delivery

How We Use Your Information

To provide and maintain our service
To notify you when someone prays for your prayer request
To moderate content and ensure a safe community environment
To send password reset and account verification emails
To improve our app and develop new features

Data Storage and Security

Your data is stored securely on servers located in the United States. We use industry-standard encryption to protect your information in transit and at rest.

We do NOT:

Sell your personal information to third parties
Share your email address publicly
Use your data for advertising purposes
Track your location

Third-Party Services

We use the following third-party services:

Expo Push Notifications - For delivering push notifications
Postmark - For sending transactional emails
Cloudflare R2 - For storing uploaded images

Content Moderation

To maintain a safe and uplifting community, we use AI-powered moderation to review posts and comments. Content that violates our community guidelines may be removed.

Your Rights

You have the right to:

Access - Request a copy of your personal data
Correction - Update or correct your information
Deletion - Delete your account and associated data
Opt-out - Disable push notifications at any time

To exercise these rights, use the settings within the app or contact us at support@faithkeep.life.

Children's Privacy

Faith Keep is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice within the app.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@faithkeep.life